PlayZ

All-in-one playbox for various streaming services

SK Broadband

Direct Link to PlayZ Website


Goal

  • Users can compare the cost of a movie with different streaming services.
  • Minimum changes for UI and UX of the existing IP-TV service that the client has already serviced.

Achievement

  • Users can recognise a list of movie providers at the first glance
  • Users can compare which service provides the lowest cost of a movie
  • It leads users to choose PlayZ service among the list
  • Modify existing UI/UX which is suitable for the remote controller with number keys to number-keyless

Role

  • UX Strategy
  • User Experience Design
  • Wireframing
  • TV App Design

Challenges

The needs of the current streaming service market

Users want to look at which service provides a movie and choose the lowest price among many streaming services.

These days, there are a lot of streaming services, and users want to find which service provides specific movies or TV shows that they want to watch.

It provides a list of streaming services when users pick a film. Also, the users can check not only the list but also the lowest price on the list.

The problem with the remote controller

The service converts its existing controller to a tenkeyless remote controller.

The client has already serviced their IP-TV service, called B TV (in Korea). To reduce the cost and time to produce PlayZ, they requested maintaining most existing features and UX/UI.

The big difference between the services was the remote controller, that B-TV has number keys for changing TV channels, whereas PlayZ has number-keyless.

Therefore, we had to convert B-TV’s UX/UI to be suitable for the tenkeyless device.

Implements

Check the streaming services before the selection

The users can see the list of streaming services before they select a movie.

On the main screen of the service, it displays the lists of movies and tv shows. The users browse the lists with a remote controller by moving a focus on blocks, which are posters of contents.

Main Screen

To minimise the steps of selecting a movie, it shows the list of streaming services when it is focused. This is because if the list is always on the poster, it makes the user recognise what the film is. Also, the purpose of focusing is that users want to watch and check the focused movie, so it is reasonable to show its list when it is focused.

Unfocused poster VS Focused poster

Compare the prices among the streaming services

The users can choose the cheapest streaming service.

When the users select a movie, it changes the screen to a synopsis screen, which includes detailed information about the content. Compared to its reference service(SK B TV), it shows the list of streaming services that users can watch the selected movie, and it shows from the cheapest service to the most expensive one.

B-TV Synopsis VS PlayZ Synopsis

However, there is an exception to the rule. Regardless of its price, it always shows PlayZ’s price to lead the users to choose its service first.

The List of Streaming Services

Change UI for Keypad

We had to change the system to fit the number-keyless controller.

PlayZ’s system and UI are based on B TV. But, the remote controller is different from the existing one. We had to change it to fit the number-keyless controller. Therefore, the service shows a keypad on the screen when it requires to input texts or numbers.

For example, it demands input password numbers when the users try to watch adult-grade videos. B TV’s controller has numeric keys, but PlayZ’s does not. So, it shows a numeric keypad on the screen to select the numbers by the cross direct keys.

B-TV without OS Keypad VS PlayZwith OS Keypad

Outcome

Links to PlayZ

PlayZ was released on the Korean streaming market.

SK Broadband, one of the biggest internet broadband providers, caught the requirements of the Korean streaming services for the users who are 18~45 age group of streaming service customers. The users want to see all the streaming services on one service and compare their prices.

To tackle the need, they release PlayZ in The Korean market, and as a UX strategist and designer, I designed overall UX/UI that met their requirements.

The detailed information on PlayZ is linked below:

Direct Link to PlayZ Website